Privacy Policy

Privacy Policy for https://guaranteed-collision-repair.dentrepair-talk.com

Introduction

Welcome to the online presence of Guaranteed Collision Repair, a trusted automotive repair service provider. We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we handle data collected through our website, applications, services, and products, ensuring compliance with various international privacy laws, including PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all digital interactions related to our brand, regardless of the platform or device used. It applies to our official website, mobile applications, online services, and products directly offered by Guaranteed Collision Repair. However, please note that third-party platforms linked through our site, such as social media sites or external service providers, have their own privacy policies, and this policy does not extend to them.

Processing Activities

Your privacy is respected throughout your engagement with us:

  • Authorized User Access: When you use our applications and services as an authorized user, we collect and process data necessary for providing these services.
  • Website Visits: Visiting our websites linked to this policy means you agree to the terms outlined here, and we may gather information about your browsing behavior.
  • Communication: We communicate with users via various channels, including newsletters, emails, telephone calls, and text messages, and we respect your consent in engaging with these communications.

Personal Data Collection

We collect several types of personal data to enhance our services and improve user experiences:

  • Account Information: Details required for creating an account on our platform, such as name, email, and password.
  • Payment Information: Data needed for processing transactions, including cardholder name, card number, expiration date, and security codes.
  • Financial Information: We may collect bank account details or other financial records to facilitate payments and financial services.
  • Purchase Information: Details about your purchases, such as order history, products bought, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, or advertising IDs, used for analytics and personalization.
  • Location Data: Your geographical location data, obtained through GPS or other tracking technologies, to provide location-based services.
  • Feedback and Reviews: Personal data shared when you provide feedback, leave reviews, or participate in surveys.
  • Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms (subject to their privacy policies).
  • Product Information: Details about products you show interest in, view, or purchase on our sites.

Data Collection Methods

We acquire this personal data through various means:

  • User input forms and profiles.
  • Automated technologies, such as cookies, browser fingerprinting, and web beacons.
  • Third-party service providers who assist us in processing data (subject to their privacy agreements).

Cookies and Similar Technologies

We employ cookies and similar tracking tools for the following purposes:

  • Strictly Necessary: These cookies enable core functionalities like secure login, account management, and website navigation.
  • Preference and Analytics: They enhance user experience by remembering settings, customizing content, and providing analytics insights to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

Personal data is retained by us for the duration required by law or for the purpose it was collected. Once this period elapses or when you request deletion, we promptly anonymize or securely delete the data, ensuring its complete removal from our systems.

Security Measures

We prioritize the protection of your personal data through robust security protocols:

  • Encryption: We use encryption to safeguard transmitted and stored data against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards, ensuring that they process data securely on our behalf.

Children’s Privacy

Guaranteed Collision Repair does not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights (depending on your location)

As a user, you are entitled to various rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to move or copy your data to another service provider.
  • Non-discrimination for exercising your privacy rights.
  • The right to file appeals or complaints with relevant supervisory authorities and seek redress.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team via the provided channels.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any changes will be effectively communicated through our website, ensuring transparency.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or unsubscribe, please reach out to: